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4 Fulfillment Trends to Pursue in 2021 and Beyond

Over the last year, retailers have had their resiliency and supply chains tested in response to COVID. As online orders surged with stay-at-home mandates, companies struggled to meet demand with a decreased workforce and broken supply chain. Over a year later, as cities open back up, many retailers are wondering "what's next?"

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What is voice picking

What is Voice Picking?

Voice picking, also known as voice-directed picking and Pick-by-Voice (PbV), is a super-efficient hands-free order picking method where the picking associate wears a microphone-equipped headset, used to verify items and their quantities. The multi-modal functions mean that 2-way communication is often enabled, so pickers can respond to operator queries when necessary. This high-demand picking method is being adopted by retail distribution centers.

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What is Vision Picking

What is Vision Picking?

Also known as pick-by-vision, this contemporary approach to warehouse picking works by providing order pickers with guided visual cues projected on their Head-Mounted Displays (HMD) throughout the picking journey. If there’s an error, the mistake is flagged and the picker can correct it immediately. This saves retailers from making costly mistakes brought on by returned orders. 

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Purchase Path Deep Dive: Walgreens

In this day and age, it is so important to have a successful buy online, pick up in store (BOPIS) experience with more and more customers purchasing items online. It may seem like a very simple process, but messing up even one small step in between could cause cart abandonment, miss picks, or customers arriving at the wrong pickup location - all resulting in frustrated customers. 

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Purchase Path Deep Dive: Office Depot

Purchase Path Deep Dive: Office Depot

There are several important aspects of having a successful buy online, pick up in-store (BOPIS) experience, starting with the obvious: how easy it is for a customer to make the purchase online - all the way through when they pick up the items in-store. Messing up even one small step in between could cause cart abandonment, the wrong item being selected, or customers arriving at the wrong pickup point, all resulting in frustrated customers. 

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