Voice picking, also known as voice-directed picking and Pick-by-Voice (PbV), is a super-efficient hands-free order picking method where the picking associate wears a microphone-equipped headset, used to verify items and their quantities. The multi-modal functions mean that 2-way communication is often enabled, so pickers can respond to operator queries when necessary. This high-demand picking method is being adopted by retail distribution centers.
Also known as pick-by-vision, this contemporary approach to warehouse picking works by providing order pickers with guided visual cues projected on their Head-Mounted Displays (HMD) throughout the picking journey. If there’s an error, the mistake is flagged and the picker can correct it immediately. This saves retailers from making costly mistakes brought on by returned orders.
Pick-to-light, also known as Pick-by-Light (PbL), is a light-directed system that shows a warehouse picker the exact location of the item and the number of items they need to pick. Pick-to-light systems can help operators accurately pick over 450 items per hour.
Pick-by-Paper is the oldest and most common method of item picking and works just as it sounds: associates fulfill orders by picking items from a paper list.
There are several important aspects of having a successful buy online, pick up in-store (BOPIS) experience, starting with the obvious: how easy it is for a customer to make the purchase online - all the way through when they pick up the items in-store. Messing up even one small step in between could cause cart abandonment, the wrong item being selected, or customers arriving at the wrong pickup point, all resulting in frustrated customers.
If the rapid deployment of vaccines across the country is any indication, life will soon return to normal. This means that mall-based retail stores and other businesses are going to begin to open up and operate at full or near-full capacity.
Shoppers are no longer frequenting the grocery store for their weekly stock-up like they did pre-COVID. Instead, they’re using grocery delivery or curbside pickup, causing retailers to rethink their space, customer experience, and last-mile delivery.
With more retailers embracing eCommerce and the omnichannel experience, warehouse sizes are becoming more dynamic. There are massive warehouses like Walmart’s latest 630,000 square foot distribution center, and smaller modular warehouses called micro-fulfillment centers, built for the sole purpose of fulfilling in-store deliveries and curbside pickups.
In 2015, Target’s foray into the international market came to an abrupt end. Target Canada laid off 17,000 workers, closed hundreds of stores, and shut down its business operations in Canada.
In 2020, eCommerce sales grew a whopping 44%, but not all retailers saw equal revenue gains. The businesses that boomed were the ones that identified and adapted to the change with effective eCommerce and BOPIS strategies.
Wondering how they did it?
Whether you’re new to the space and trying to institute new processes and software or you’re an established business trying to pivot or optimize, we’ve got the tech, tools, and tactics you need. In this webinar, we discussed how to: