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4 Fulfillment Trends to Pursue in 2021 and Beyond

Over the last year, retailers have had their resiliency and supply chains tested in response to COVID. As online orders surged with stay-at-home mandates, companies struggled to meet demand with a decreased workforce and broken supply chain. Over a year later, as cities open back up, many retailers are wondering "what's next?"

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Heads-Up Displays vs Traditional Pick Methods for Order Picking

Order picking accounts for 55% of the annual $60 billion spent on warehouse operations in the United States. Reducing human-induced errors in the order fulfillment process can save warehouses and distributors significant costs. We investigate a radio-frequency identification (RFID)-based verification method wherein wearable RFID scanners, worn on the wrists, scan passive RFID tags mounted on an item’s bin as the item is picked.

This method is used in conjunction with a heads-up display (HUD) smart glasses to guide the user to the correct item. We compare this RFID verification method to pick-to-light with button verification, pick-to-paper with barcode verification, and pick-to-paper with no verification. We find that pick-to-HUD with RFID verification enables significantly faster picking, provides the lowest error rate, and provides the lowest task workload.

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