Voice picking, also known as voice-directed picking and Pick-by-Voice (PbV), is a super-efficient hands-free order picking method where the picking associate wears a microphone-equipped headset, used to verify items and their quantities. The multi-modal functions mean that 2-way communication is often enabled, so pickers can respond to operator queries when necessary. This high-demand picking method is being adopted by retail distribution centers.
With more retailers embracing eCommerce and the omnichannel experience, warehouse sizes are becoming more dynamic. There are massive warehouses like Walmart’s latest 630,000 square foot distribution center, and smaller modular warehouses called micro-fulfillment centers, built for the sole purpose of fulfilling in-store deliveries and curbside pickups.
Wondering how to improve your warehouse pick rate? You’re not alone. As eCommerce and retail grows, every warehouse wants to improve the efficiency and accuracy of their employees by moving the needle on warehouse picks per hour.
It might be time to look at your technology.
If you’re using clipboards and old school scanners, it’s more than likely reaping havoc on your picks per hour. It’s the least efficient method of warehouse picking because pickers are forced to look back and forth between inventory and paper to get and confirm the product info, opening them up to errors.